Refund Policy
Updated: 27 Dec ‘22
At the time of investments via Uno Money, we may receive excess money due to multiple debits to user’s Debit Card / Card Card / Bank Account as part of technical error OR user’s account being debited with excess amount in a single transaction due to technical error. For any payment refund related queries / requests /concerns customer can contact us through any of the following channels
Call us
- +91 895 830 1475
Email us
- info@uno.money
Write to us
- Registered office address:
AltF Empire Square, Unit 1, 3rd Floor,
JMD Empire Square, Sector-28, MG Road,
Sikanderpur Ghosi, Gurugram,
Gurgaon, HR, IN, 122001
Customer has to provide us following details for the refund request to be processed at the earliest
Required Details:
- Registered Mobile No
- Date & Time of Transaction
- Transaction Reference Number
- Reason for Access Payment
- Refund Details
- Bank Account Number
- Account Holder’s Name
- IFSC Code
Refunds will be made via NEFT / RTGS / IMPS only within 7 working days.
All refund requests will need to be raised within 15 days from the date of transaction